FREE SHIPPING ON UK MAINLAND ORDERS OVER £100

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FREE SHIPPING ON UK MAINLAND ORDERS OVER £100

Shipping Information

Please contact us at info@vickersmotorcycles.com for a specific country and weight quote.

Carriers – We monitor the cost of shipping from different suppliers and reserve the right to change those suppliers without notice, in order to provide the best offer.

Shipping Time UK – Most packages will be delivered 2nd Class after dispatch so please allow 2-3 working days for UK mainland and 5 working days for European deliveries.

 

Click & Collect - We offer a Click & Collect service from our shop if this is more convenient for you. You will see this option at Check Out. You will still have to pay for the goods as you would do with any online order but by selecting Click & Collect it means you have chosen to collect the goods from our shop. We will email you when the goods are ready for collection from Vickers Motorcycles store at Unit 4-5 Thorne Way, Woolsbridge Ind Park, Wimborne, Dorset, UK. Please check our opening days and times or call on +44 (0) 1202 013072 or email info@vickersmotorcycles to confirm that your items are at the shop.

NOTE New arrangements effective 01/01/2021

EU VAT & Customs Duties

    • Customs clearance charges and fees may be payable on items/goods entering the destination country including the EU from the UK. These depend on the contents’ value. You (the customer) will be responsible for paying these charges as the parcel won’t be released until payment has been received. 
    • Items sent to the EU from England, Scotland and Wales are subject VAT and duties in the EU. The value of goods thresholds are detailed below  
    • Items valued at under €22 will remain part of the Low Value Consignment Relief (LVCR) Scheme for items sent to the EU and are not subject to VAT or duties until 1 July 2021 (subject to further extension date to be set by the EU).
    • Commercial items/goods sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.
    • Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee
    • The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
    • The levels and thresholds of charges vary from country to country. 
    • You can use this calculator tool to estimate the duty you may be charged:  https://www.simplyduty.com/import-calculator/
    • In all cases, You (the customer) will be responsible for paying these charges as the parcel won’t be released until payment has been received.
  • We, Retro Culture Ltd (trading as Vickers Motorcycles) will not accept any cancellations orders or returns of goods sold where the above stated charges have not been paid.

USA Customers 

Update - Please click here

As of 29th August 2025, the United States Government announced a new Executive Order which outlined further changes to customs obligations and processes for goods being imported into the USA. 

These changes affect all our USA customers who purchase goods from us here in the United Kingdom and subsequently import goods to the USA. New import duties and taxes are currently expected to come into effect on the 29th of August 2025.

Right now we do not know exactly what these charges will be but we expect the calculation to be made using a Harmonised Codes (description and type of goods) + country of manufacture (not country of origin).

Therefore for all USA shipments, the customer will be wholly responsible for paying all taxes and duties, that may apply, directly to the US Customs and Tax authorities.

We will not be responsible for any charges once the goods have left the United Kingdom. Our refund policy remains the same for returned goods. Please note that we are not responsible for any goods held by customs in the USA. In such circumstances no refunds will be given for items/orders held by US authorities against unpaid duties or any other taxes.  

Import Duty/Tax – USA / Canada customs/importation fees are payable by the customer.

Rest of the World including: Australia, Bahrain, Brazil, China, Hong Kong, India, Israel, Japan, Malaysia, New Zealand, Serbia, Singapore, South Africa, Taiwan, Thailand, Turkey, UAE customs/importation fees are payable by the customer.

Customs – Vickers Motorcycles cannot be responsible for items held locally in customs for whatever reason. This includes any taxes due on returned goods. The customer is responsibility for all customs procedures, documentation and associated costs including any re-import duties on goods sold or being returned to or by customers outside the United Kingdom. 

Security – For security reasons, orders will only be sent to a confirmed billing or delivery address.